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Remote Monitoring and Management

RMM Service Installation

Our RMM (Remote Monitoring and Management) service in a comprensive and proactive system which can save you money, protect your IT assets and data, and in some cases bring you into compliance with your specific industry regulations. You decide which computers to add to our RMM system and we configure each installation for your unique needs.

Remote Monitoring

Our RMM service can be configured to email you alerts for a large number of events icluding CPU and memory usage, free disk space, software changes, connection, antivirus, and service status, as well as Windows event log alerts. Custom script monitoring is also available. Alerts for Mac coming soon.

Patch Management and Updates

Our RMM service can also be used to update your Windows operating system and applications outside of business hours. No more downtime due to lengthy updates. Updates management for Mac is also coming soon and will be announced in our blog.

Antivirus Management

Our RMM system integretes with your antivirus software and lets us know which machines are protected, when a definition database is out of date or a threat is found. It also alerts us to real-time protection and firewall status. Coming soon for Mac too.

Unattended Remote Support

An RMM installation also includes unattended Remote Support. This works with PC's, Macs, and Windows based servers. It helps us to resolve your IT issues anytime day or night.

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