Exceptional service! Chris at Need-a-Nerd has responded to many IT issues with punctual, complete service. He has been able to provide resolution and keep us up and running. Highly Recommend!!!

Need-a-Nerd and Chris Purcell is our sole IT support provider for both our Michigan City and Valparaiso offices. When he started with us he upgraded our old antiquated server and replaced it with a modern Windows server. He also upgraded our VPN network so our offices have seamless communication to our database. He continues to provide ongoing support for any of our IT issues. Our business is 24/7 and our customers rely on our immediate response. Chris is the perfect fit as he is available for us both day and night. I’d highly recommend Need-a-Nerd to any business looking for highly responsive and knowledgeable IT support.

Chris at Need-a-Nerd was our sole IT administrator until the company was dissolved in 2017. He maintained all of our systems including the server, workstations, and network. Chris was available both day and night. He communicates well, is very knowledgeable, and completes work in a timely manner. Chris was invaluable at solving integration issues with our cumbersome insurance vendor programs. I would highly recommend Need-a-Nerd to any business that requires this type of dependability and expertise.

Chris at Need-a-Nerd was very professional and very responsive to our time sensitive needs. He fixed all our problems including some we didn’t even know we had. He was patient and taught us how to use our computer in the most effective way. We will be using him to fix more of our technological problems including our crazy WiFi. We highly recommend his services.

I am proud and pleased to highly recommend the outstanding internet technology services offers by Need-a-Nerd in New Buffalo, Michigan. We have used Need-a-Nerd exclusively for all of our technological-related issues. To date, there haven’t been any issues that owner Chris Purcell has not been able to resolve.  From services as diverse as purchasing and installing the best equipment for your specific business needs to providing advice on random ware, Chris is able to manage all of your needs and he delivers that service in a timely manner. As a private, philanthropic foundation, our organization—The Pokagon Fund—has found Need-a-Nerd to be a professional, highly-skilled, affordable, responsible and wholly trustworthy company to engage. I highly recommend Chris Purcell and Need-a-Nerd to manage and provide all of your technology support services. 

Chris at Need-a-Nerd has been such a great help for our business. He set up our point of sale and network systems at both of our stores (the other being The Frisky Frog). He is dependable, responds quickly, and very easy to work with. I definitely recommend Need-a-Nerd to any business looking for computer help.

When I opened my first real estate company, Chris at Need-a-Nerd was hired to set up the computer system for my whole office. He did an excellent job and had my office running smoothly in no time at all. Chris is very reliable, very honest, very knowledgeable of the computer system, always available whenever needed. Chris has also worked on my personal computer whenever I’ve had issues and to set me up with a new computer system in my home. He is the best! I wouldn’t use anyone but Chris!

Chris at Need-a-Nerd is readily available to me when things go right and when things go wrong. He is great at suggesting upgrades to my systems (computers, security cameras, guest and office WiFi), keeping costs in mind. Local and very reliable!

Chris at Need-a-Nerd is our IT guy for the two small businesses that we own and has worked on countless family computers, towers, servers and Macs that we have had. To date, there has never been an issue that he couldn’t resolve quickly and cost-effectively. His knowledge to set up systems to prevent hacking and viruses have saved us countless hours of worry, money and time. Chris comes highly recommended in my book!

I learned about Chris and his company through one of our library patrons, while searching for a permanent IT support solution.  We have a new Library building with over 20 computers for public access and 11 staff computers, so  upgrading and maintain technology has been a challenge.  Chris has really been fantastic on the network end and for our users.  He is easy to communicate with and responds quickly.  He is honest and I know our information is secure and his work is excellent.  We are happy to have Chris on our team at the New Buffalo Township Library! 

Chris has been great asset to our business. He is very knowledge and always helpful. We were in the process of upgrading to a point of sale system for our tanning and and retail store. Chris researched our options and found the perfect fit for our business. If you are looking for a dependable, professional, honest computer guru, look no further than Chris Purcell at Need-a-Nerd.

I was first referred to Chris Purcell at Need-a-Nerd by another small business owner in New Buffalo about 3 years ago.  I found Chris to be quick to respond to my calls and always willing to help me via phone call or office visit to help solve my IT issues. He offers options to solving problems based on age of equipment, budget, etc.  Chris is always professional, prompt, and able to help resolve issues within a reasonable time period.  I would definitely recommend Chris Purcell as your IT consultant for your business.

We have been using the services of Need-a-Nerd, Chris Purcell, for several years now. Chris has helped our business develop a networked computer system with redundant backup systems.  He also keeps our system up to date with all the latest software to enhance the computer’s abilities and also to protect against viruses. Any problems we have had with our system, has been quickly and effectively corrected. Chris is not only knowledgeable but also very professional and dependable.  It would be a mistake if you didn’t use Need-A-Nerd for your computer services.