I learned about Chris and his company through one of our library patrons, while searching for a permanent IT support solution.  We have a new Library building with over 20 computers for public access and 11 staff computers, so  upgrading and maintain technology has been a challenge.  Chris has really been fantastic on the network end and for our users.  He is easy to communicate with and responds quickly.  He is honest and I know our information is secure and his work is excellent.  We are happy to have Chris on our team at the New Buffalo Township Library! 

I am proud and pleased to highly recommend the outstanding internet technology services offers by Need-a-Nerd in New Buffalo, Michigan. We have used Need-a-Nerd exclusively for all of our technological-related issues for the past 10 years. To date, there haven’t been any issues that owner Chris Purcell has not been able to resolve.  From services as diverse as purchasing and installing the best equipment for your specific business needs to providing advice on random ware, Chris is able to manage all of your needs and he delivers that service in a timely manner. As a private, philanthropic foundation, our organization—The Pokagon Fund—has found Need-a-Nerd to be a professional, highly-skilled, affordable, responsible and wholly trustworthy company to engage. I highly recommend Chris Purcell and Need-a-Nerd to manage and provide all of your technology support services. 

Chris Purcell of Need-a-Nerd is a super competent tech person. Also, a very patient man considering my lack of technical ability, which is very much appreciated. Chris has not only completely updated my old beloved (but slow, as in nearly ’stopped’)  mid-2008 and mid-2010 Apple computers (as well as my husband’s old PC computer) to incredibly quick, clean, and very usable like-new devices, he has also taken the time to explain what he did in terminology I could understand, and answered all of my other numerous and wide-ranged questions about security issues, programs, etc., to my satisfaction. In any case, I’m so grateful to be able to use my computers to their full capacity once again. He saved me a lot of money.  And it is wonderful to have a tech handyman reachable by text who understands my moments of ‘panic’. He’s the best I’ve come across!

Chris at Need-a-Nerd has been our IT guy for 15 years. He has worked for 2 small businesses that we own and has worked on countless family computers, towers, servers and Macs that we have had over the years. To date, there has never been a problem that he couldn’t resolve quickly and cost-effectively. His knowledge to set up systems to prevent hacking and viruses have saved us countless hours of worry, money and time. Chris comes highly recommended in my book!

Chris at Need a Nerd has been an incredible asset to our small business! Chris has upgraded our WiFi for the needs of our demanding use by our guests. He has been there for our updating of our systems and giving us many cost saving suggestions for backup and malware needs. Chris is the best and looks out for the needs of our small business! We are happy Chris is in New Buffalo!

We have been using the services of  Need-a-Nerd, Chris Purcell, for over 8 years. Chris has helped our business develop a networked computer system with redundant backup systems.  He also keeps our system up to date with all the latest software to enhance the computer’s abilities and also to protect against viruses. Any problems we have had with our system, has been quickly and effectively corrected. Chris is not only knowledgeable but also very professional and dependable.  It would be a mistake if you didn’t use Need-A-Nerd for your computer services.

I have known Chris at Need-a-Nerd for a very long time, about 16 years. When I opened my first real estate company, Chris was hired to set up the computer system for my whole office. He did an excellent job and had my office running smoothly in no time at all. Chris is very reliable, very honest, very knowledgeable of the computer system, always available whenever needed. Chris has also worked on my personal computer whenever I’ve had issues and to set me up with a new computer system in my home. He is the best! I wouldn’t use anyone but Chris!

Need-a-Nerd and Chris Purcell has been our sole IT support provider for both our Michigan City and Valparaiso offices since 2013. When he started with us he upgraded our old antiquated server and replaced it with a modern Windows server. He also upgraded our VPN network so our offices have seamless communication to our database. He continues to provide ongoing support for any of our IT issues. Our business is 24/7 and our customers rely on our immediate response. Chris is the perfect fit as he is available for us both day and night. I’d highly recommend Need-a-Nerd to any business looking for highly responsive and knowledgeable IT support.