- Need-a-Nerd

What We Do

Need-a-Nerd provides exceptional and experienced IT support, installations, troubleshooting, networking, WIFI, and computer repair services for businesses in the New Buffalo, Three Oaks, Michigan City, Chesterton, LaPorte, and surrounding areas. Conveniently local, insured, experienced, professional, and dependable. Also brand new, we also have a MSP (Managed Service Provider) service available through our RMM (Remote Monitoring and Management) system. Our RMM is proactive, takes numerous steps and measures to prevent downtime, provides cloud based security, and also alerts us to your critical IT issues. We provide all of this for a set and modest monthly fee. To address any of your problematic issues, we have remote desktop capabilities, and/or a technician can be promptly dispatched to your location if needed. Call us anytime you need help, 269-612-4648. Our team is always ready to serve you.

The Latest

Checkout our new blog for up-to-date information on emerging IT threats, product reviews and recomendations, and updates regarding our latest IT solutions and services for your business.

Testimonials

We had spent over $100,000 with other larger companies out of Grand Rapids like Moss and the only team that could resolve our WiFi issues (for 95% of the cost of Moss) was Need-a-Nerd. Use these guys and quit throwing your money away with the bigger firms that are great at sending invoices but not actually doing the work or fixing what doesn’t work as promised after they have been paid. ★★★★★

John LustinaBeer Church Brewing Co.

Chris at Need-a-Nerd was very professional and very responsive to our time sensitive needs. He fixed all our problems including some we didn’t even know we had. He was patient and taught us how to use our computer in the most effective way. We highly recommend his services. ★★★★★

Maria ClevelandBrewsters Italian Cafe

Exceptional service! I hired Chris at Need-a-Nerd to set up the company system for the office. He did an excellent job! Local, responsive and reliable. We are happy to have Chris on our team. I highly recommend Need-a-Nerd. ★★★★★

Kristi KrohnEd Lijewski Builders

Chris at Need-a-Nerd built a custom, high-performance tower for my design software, which syncs with my existing design tower. He also setup a redundant backup solution for both of my computers. He is very knowledgeable and reliable for any of my IT issues. Highly recommend!!! ★★★★★

Betsy NelsonDesignsmith Spaces

We have a new building with numerous computers for public access and staff, as well as servers, Wi-Fi access points, security cameras, and RFID systems. Upgrading and maintaining technology has always been an ongoing challenge. Chris at Need-a-Nerd is easy to communicate with and responds quickly, 24/7. He is honest and I know our information is secure, and his work is excellent. ★★★★★

Julie GrynwychNew Buffalo Township Public Library

Chris at Need-a-Nerd is readily available to me to make things go right when they go wrong. He is great at suggesting upgrades to my systems (computers, security cameras, guest and office WiFi), keeping costs in mind. Local and very reliable! ★★★★★

Lisa WernerNew Buffalo Inn and Spa

Chris Purcell from Need-a-Nerd is our IT administrator for both our Michigan City and Valparaiso offices. When he started with us, he upgraded our old antiquated server and replaced it with a modern Windows server. He also provided us with a highly customized data backup server system for our critical business files. He continues to provide excellent ongoing support for any of our IT issues. Our business is 24/7 and our customers rely on our immediate response. Chris is the perfect fit as he is available for us both day and night. I’d highly recommend Need-a-Nerd to any business looking for highly responsive and knowledgeable IT support. ★★★★★

Liz ConklinServpro of LaPorte and Porter Counties

Exceptional service! Chris at Need-a-Nerd has responded to our many IT issues with punctual and complete service. He has been able to provide resolution and keep our practice up and running. Need-a-Nerd is the absolute best!! Highly recommend!!! ★★★★★

Dr. Grant FergusonHicks Chiropractic

When I opened my first real estate company, I hired Chris at Need-a-Nerd to set up the computer system for my whole office. He did an excellent job and had my office running smoothly in no time at all. Chris is very reliable, very honest, very knowledgeable of the entire computer system, and is always available whenever needed. Chris has also worked on my personal computer whenever I’ve had issues and to set me up with a new computer system in my home. He is the best! I wouldn’t use anyone but Chris! ★★★★★

Betty BernackiBerkshire Hathaway HomeServices Chicago

We have been using the services of Need-a-Nerd, Chris Purcell, for over 15 years. Chris has helped our business develop a networked computer system with redundant backup systems. He also keeps our system up to date with all the latest software to enhance the computer’s abilities and also to protect against viruses. Any issues we have had with our system, have been quickly and effectively resolved. Chris is not only knowledgeable but also very professional and dependable. It would be a mistake if you didn’t use Need-a-Nerd for your computer services. ★★★★★

Migs MurrayMurray Appraisals

Need-a-Nerd is a member of the New Buffalo Business Association.

Available Services

Comprehensive hardware support, including specifying and purchasing recomendations, deployment and installations, configurations, repairs and maintenace, upgrades, and user training services for computers and servers including Apple, Asus, Dell, HP and Lenovo, as well as many others.
Rock solid and verifiable data backup solutions customized to the unique needs of your business. Disaster planning and protection for all of your critical data.
Microsoft Office 365 tenant setup and configuration, including server migration to SharePoint, OneDrive and email desktop configuration, domain management services, and custom email signatures.
Network design, deployment, and management.
Data recovery and restoration from damaged drives and other media, lost password recovery and database recovery.
RMM (Remote Monitoring and Management) for PC’s, Macs, and Windows Servers.
Cutting edge security measuress including drive encryption, 2FA, firewalls, VPN’s, browser and search engine configurations, bookmark and password management, and virus/malware protection.
Software installations and implementation, troubleshooting, and Intuit QuickBooks Desktop issues.
Comprehensive Wi-Fi services, including new deployments and upgrades, signal and channel surveys, and troubleshooting signal interference issues.
We offer many other IT services as well. Let us know what you need.

Service Scheduling

To schedule a service or consultation, call us at 269-612-4648. All services are by appointment only. Emergency service is available.

Exceptional and proactive IT support and repair services for your business is only minutes away.