Our Remote Access/Telephone Support consists of setting up a simple yet secure remote session to diagnose and resolve your issue.  We help companies in San Diego, Seattle, Chicago, Arizona, and Florida.  In many instances, it is more efficient and cost effective than On-Site Support.  With your permission, we access your screen, keyboard, and mouse, and with your assistance (you can watch and interact in the session) attempt to address your service request.  Its important to note that Remote Support can’t resolve all issues, and sometimes it is a prelude to an On-Site Support appointment.

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LAPTOP REPAIR – PC & MACS
DATA BACKUP
WIFI SETUP, CONFIGURATION, AND EXPANSION
DATA RECOVERY FROM LOST OR DAMAGED EQUIPMENT OR MEDIA
CLOUD STORAGE CONFIGURATION
UPGRADES AND REPAIR – PC & MAC
OUTLOOK EMAIL SUPPORT
SERVER AND NAS STORAGE
NETWORK CONFIGURATION
IT ASSESSMENTS AND RECOMMENDATIONS
DATA FORMAT CONVERSIONS
WORDPRESS WEBSITE DESIGN AND SITE UPDATES
STAFF, INFRASTRUCTURE, ASSET, AND WEB SITE PHOTOGRAPHY, PHOTOSHOP SERVICES AND IMAGE PRINTING
INTERNET SETUP AND PROVISIONING SERVICES
MOBILE DEVICE CONFIGURATION
PRINTER AND SCANNER SETUP
DOMAIN AND CERTIFICATE SERVICES
OFFICE 365 MAIL AND FILE CONFIGURATION AND SUPPORT
VIRUS, MALWARE, AND SECURITY ISSUES
DISASTER RECOVERY